Protur Naisa Palma Hotel Amenities photoProtur Naisa Palma Hotel Gym photoProtur Naisa Palma Hotel Room photo
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From133US$ /night
Check-in
30Apr2026Select date
Check-out
01May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Simon Ballester, 6, Palma de Mallorca, Spain, 07011
-
Close to the emblematic Santa Catalina district
Perfect
9.1
9.5
/10
5.0
4.4
/5

Amenities

Protur Naisa Palma Hotel offers a comprehensive wellness experience with the Beauty & Relax spa, including a thermal area featuring a saltwater heated pool, Turkish bath, sauna, and a jacuzzi. A spectacular Sky Bar features an outdoor pool alongside a chill-out terrace for exclusive events and relaxation. A range of personalized services ensures each guest feels attended to during their visit.

Rooms

The hotel's rooms boast modern exclusivity with deluxe suites located on the fourth floor, featuring a king-size bedroom, living room, and a spacious 32 m2 terrace complete with a whirlpool. Double rooms with terraces include wooden flooring and sun loungers, catering to guests' desire for outdoor relaxation. For group travelers, interconnected rooms offer additional flexibility to accommodate up to four guests.

Location

Protur Naisa Palma Hotel is centrally located in Palma, making it accessible for discovering the city's rich history and culture. The location serves as a strategic hub for both leisure travelers and business guests, being close to key attractions and venues. Visitors can enjoy the Mediterranean charm while having a range of dining and entertainment options at their fingertips.

Wellness

The spa provides an extensive menu of massages, personalized beauty treatments, and state-of-the-art wellness facilities to promote health and relaxation. Guests can choose from various massage options including sensory, moisturizing, and chocolate massages. The wellness offerings are designed to recharge both body and mind without leaving the hotel.

Dining

Dining at Protur Naisa Palma Hotel includes a varied buffet breakfast and a gourmet lunchtime menu in the cozy on-site restaurant. Guests can find gluten-free options clearly labeled in the buffets, catering to dietary restrictions. The cafeteria operates daily from 7 am to 10:30 pm, providing a space for casual meals or business meetings.

Highlights

Location: Centrally located in Palma, accessible for exploring attractions

Rooms: Deluxe suites with spacious terraced areas and whirlpools

Amenities: Beauty & Relax spa with a thermal area

Dining: Varied buffet breakfast and gluten-free options

“From what I gather, this is a smart choice for exploring Palma, particularly its Santa Catalina district with vibrant dining. The rooftop Sky Bar and access to a Biomar Spa stand out, seemingly designed for both relaxation and a bit of urban sophistication. It strikes me as a modern, well-situated base, blending leisure with convenient city access.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double or Twin Room
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
Double Room
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
Single Room
2 persons
240 sq. feet 
1 Single bed
Shower
Heating

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling
  • Golf course

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Public Bath
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Protur Naisa Palma Hotel, culinary delights come alive at Cafetería Naisa, where a focus on health meets robust flavors. The inviting setting offers the perfect backdrop for leisurely breakfasts and vibrant lunches, rooted in wholesome, inclusive meal choices.
Protur Naisa Palma Hotel Restaurant photo
Protur Naisa Palma Hotel Restaurant photo
Protur Naisa Palma Hotel Restaurant photo

Cafetería Naisa

Vegetarian, Vegan, Gluten-free, Dairy-free
Ambiance
A cozy and welcoming environment ideal for starting the day or enjoying a restful lunch. The tranquil atmosphere encourages relaxation while savoring each bite.
Key Offerings
A thoughtfully curated menu featuring an array of vegetarian and vegan options, along with gluten-free and dairy-free choices, ensuring that every guest can indulge freely. Breakfast delights energize guests for the day ahead.
Reservation
Not needed
Open for breakfast and lunch; hours vary.

Protur Naisa Palma Hotel Location

Simon Ballester, 6, Palma de Mallorca, Spain, 07011
Map view
Simon Ballester, 6, Palma de Mallorca, Spain, 07011
Nearby
Avenida Jaime III
1700 ft
Gallery
Can Solleric
1900 ft
Park
Sa Feixina Park
1800 ft
Church
Sant Jaume
1800 ft
Market
Santa Catalina
1900 ft
Porta de Santa Catalina
Device to Root out Evil
1300 ft
Porta de Santa Catalina
Palomas
1400 ft
Church
Kirche Santa Magdalena
1800 ft
Restaurants
Sakana Sushi Palma
100 ft
Calle Simo Ballester 7 Antes Ruiz de Alda
Casual Restobar
200 ft
Calle Simo Ballester 5
Restaurante Made in China
700 ft
Calle Ramon y Cajal 15
Rodeo Grill
600 ft
Calle de Ramon y Cajal 14
Thai Style
300 ft
Calle Menorca 18
Block House
1200 ft
Paseo Mallorca 16
El Tapas de Flanigan
1100 ft
Passeig Mallorca 20
Jaime 3 Food & Drinks
1200 ft
Paseo Mallorca 14b Paseo Mallorca
Umi Coffee & More
700 ft
Avinguda d'Argentina 14
Los Rafaeles
500 ft
Paseo Mallorca 28
D'Gustar by Adrian Quetglas
1000 ft
Paseo Mallorca 22
Lola is cooking
500 ft
Calle Ramon y Cajal 9
Explore Palma de Mallorca
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Catedral de Mallorca
Catedral de Mallorca
15 minutes' walk
Gothic architectural masterpiece featuring stunning stained glass and scenic views over Palma's old town.
Royal Palace of La Almudaina
Royal Palace of La Almudaina
13 minutes' walk
Historic royal residence with beautiful gardens and impressive architecture, showcasing Mallorca's rich heritage.
Sa Llotja
Sa Llotja
11 minutes' walk
A late Gothic building that houses art exhibitions and offers a glimpse into Palma's maritime history.
Es Baluard Museu d'Art Modern i Contemporani de Palma
Es Baluard Museu d'Art Modern i Contemporani de Palma
8 minutes' walk
Modern art museum featuring both Barbadian and international artists in a historic fort overlooking the sea.
Cycling in Palma
5 minutes' walk
Bike rental options available for exploring Palma's scenic coastline and vibrant streets at your own pace.
Beach Day at Ca'n Pere Antoni
30 minutes' walk
Relax at this popular city beach with clear waters, a beachfront promenade, and local amenities for a perfect day out.
Yoga Sessions
15 minutes' walk
Tranquil yoga classes available nearby for a relaxing experience amid Palma's lively atmosphere.
Water Sports at Playa de Palma
10 minutes' drive
Thrilling options like jet skiing and paddleboarding await at this nearby beach, perfect for adventure lovers.
Sakana Sushi Palma
Sakana Sushi Palma
1 minute' walk
Contemporary sushi spot with an inviting atmosphere and a menu filled with fresh fish and creative rolls.
Rodeo Grill
Rodeo Grill
2 minutes' walk
Casual American-style steakhouse offering hearty meals and a laid-back ambiance, perfect for families.
Restaurante Made in China
Restaurante Made in China
3 minutes' walk
Delicious Chinese dishes served in a cozy setting, catering to various dietary preferences, including vegetarian.
Thai Style
Thai Style
1 minute' walk
Authentic Thai cuisine with vibrant flavors, ideal for casual dining or takeout, known for its friendly service.
Teatre Principal
15 minutes' walk
Historic theater hosting a variety of performances, including ballet, drama, and concerts in a grand setting.
Bar Abaco
10 minutes' walk
Charming cocktail bar known for its unique decor and lively atmosphere, perfect for enjoying a night out.
Santa Catalina Market
10 minutes' walk
Lively market filled with local vendors, fresh produce, and tapas stalls, suitable for families and food lovers.
Jazz Voyeur Club
10 minutes' walk
Intimate venue featuring live jazz performances, providing a perfect ambiance for couples and music enthusiasts.
Tips on navigating the city
City Centre
Palma de Mallorca11 min  ·  3000 ft
Airports
Palma de Mallorca (PMI)17 min  ·  6.9 mi
Train
Palma Intermodal Station15 min  ·  4000 ft
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Check Rates
Property information and rules
Check-in
from 14:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site at EUR 18 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 14 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Catalan
Number of floors:
6
Number of rooms:
27

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Protur Naisa Palma Hotel is praised for its chic and modern design, offering a comfortable stay in Palma de Mallorca. The breakfast receives consistent positive feedback, with a wide range of options including fresh pastries. Guests appreciate the rooftop infinity pool that adds a touch of luxury and the convenient location near the airport bus stop and the city center. Some guests have noted that rooms may not be entirely soundproof, occasionally picking up corridor noise.
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Review score
Based on 1669 verified reviews
9.1/10
Perfect
96%
Recommend
Comfort
9.4/10
Location
9.4/10
Free Wi-Fi
8.7/10
Value for money
8.8/10
Pros
Spotless hotel
Friendly staff
Excellent breakfast
Rooftop area
Prime location
Cons
Limited sunbeds
Cold pool
Guest reviews
based on 1669 reviews
9.1/10
based on 4443 reviews
9.1/10
parker from united kingdom
Couple
double room
4 nights in August 2025
|
Reviewed:November 18, 2025
9.4/10

a good stay

rooftop terracedelicious breakfast
i was charmed by this hotel. the rooftop terrace was a nice bonus, i could reserve beds! breakfast was yummy and very reasonably priced when i booked. the staff were pleasant and helpful, always appreciated!!!
Dining
9/10
the breakfast had a wide selection, including lactose-free and gluten-free options. staff promptly cleared tables. there was a buffet with various options available in the dining area.
Service
9/10
the staff was generally helpful and pleasant. i found them to be very attentive. they offered quick assistance with any requests that i had .
Location
10/10
The hotel is well situated for getting around. it is in a quiet neighborhood. many attractions and the city center are within walking distance. This was very practical.
Facilities
9/10
there is a rooftop terrace with sunbeds and a heated pool. the lower level features a sauna, a steam bath, and a gym. the gym has equipment for various workouts.
Rooms
10/10
the room had a comfortable bed with a selection of pillows. coffee and tea supplies were provided. heated floors could be activated in the bathroom. a wellness towel and bathrobe were available.
0 Helpful
|
Show less
Jim from United States
Single
Double Room
4 nights in August 2025
|
Reviewed:November 02, 2025
6/10
good breakfastbroken tvmoldy steam room
the breakfast was a very good buffet with high quality items
the tv in the room did not work properly it kept turning on and off every five minutes since it was raining , i was hoping for some cozy time in the room i then entered the steam room and noticed mold there as well
0 Helpful
Alfred from Germany
Family with children
Double Room
5 nights in June 2025
|
Reviewed:September 09, 2025
7/10

a acceptable experience

fresh pastriesinfinity poolnoise problemdirty buildings
the breakfast was good. they provided a wide range of options every day including fresh pastries. the rooftop infinity pool was nice it gave a sense of luxury.
the room was not soundproof. i could hear noise from the corridor i reminded me of there wasnt a door. the view from the room was dreadful of dirty buildings.
0 Helpful
Alan from United Kingdom
double room
3 nights in August 2025
|
Reviewed:August 28, 2025
7/10

decent stay, some minor issues

great locationhelpful staffbike rentalfaulty tvbasic spamold shower
The location worked well for getting around. the staff was helpful too. the bike rental option was great. It was easy to book on the day. i enjoyed the ride along the coast.
The tv in my room didn't work properly. it kept turning on and off. This happened every few minutes. the spa area seemed very basic. i noticed some mold on the ceiling of one of the showers.
0 Helpful
Hayley from United Kingdom
Couple
Double Room
4 nights in June 2025
|
Reviewed:August 22, 2025
9/10

Stylish and Convenient Stay

food selectionclean area
The breakfast included a vast selection of food for different tastes. The rooftop pool was a nice amenity! I appreciated the cleanliness throughout all areas of the hotel though i did not use spa.
I found no pressing service available. Also there was no mini bar in the room.
0 Helpful
FAQs
About Protur Naisa Palma Hotel
What are the check-in and check-out times at Protur Naisa Palma Hotel?
Check-in time is 14:00 and check-out time is 11:00.
How far is Protur Naisa Palma Hotel from Palma de Mallorca Airport?
The hotel is 9 km from Palma de Mallorca Airport.
Is there an airport shuttle service at Protur Naisa Palma Hotel?
The hotel offers a paid airport shuttle service.
What types of facilities can be found at Protur Naisa Palma Hotel?
Facilities include a spa and wellness centre, indoor and outdoor pools, a fitness centre, and a restaurant.
Are there any pools available at Protur Naisa Palma Hotel?
The hotel features an indoor heated pool and a rooftop outdoor pool.
What are some nearby restaurants to Protur Naisa Palma Hotel?
Nearby restaurants include Casual Restobar (0.5 km), Rodeo Grill (0.5 km), and Block House (0.5 km).
What room amenities are included at Protur Naisa Palma Hotel?
Rooms include free Wi-Fi, a flat-screen TV with satellite channels, air conditioning, a mini-fridge, and a private bathroom.
Does Protur Naisa Palma Hotel offer breakfast?
Guests can enjoy a buffet breakfast for an additional charge of 14 EUR.
What language does the staff at Protur Naisa Palma Hotel speak?
The staff speaks Catalan, German, English, and Spanish.
Is there a fitness center at Protur Naisa Palma Hotel?
The hotel includes a fitness center that guests can access.
What wellness services are offered at Protur Naisa Palma Hotel?
The wellness services include massages, body scrubs, and beauty treatments at the spa.
Is the Protur Naisa Palma Hotel located near any attractions?
The hotel is a short stroll from Santa Catalina district, the Port of Palma, and Jaime III shopping area.

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